Quality Improvement

Amy Triplet, RN, MNSc
Senior Manager, Quality Improvement

Amy Triplet‘s nursing career exceeds 25 years. Her vast experience includes working in post-anesthesia care units, cardiovascular intensive care units (CVICU), medical/surgical and outpatient surgery. With leadership roles as the Director of Education, CVICU and Outpatient Surgery, along with Chief of Nursing Officer, Ms. Triplet has extensive knowledge in regulatory compliance, quality initiatives and staff education. Ms. Triplet has also assisted with the planning and implementation of an open-heart surgery program and implemented a telemedicine program.

Ms. Triplet understands the importance of achieving excellence in perioperative care, because it has such a positive impact on patient outcomes and the growth of surgery programs. This awareness is not only a strength in her role as Senior Quality Improvement Manager, but coupled with her leadership experience, she is a valuable resource to all SRC designees. Ms. Triplet tracks and analyzes data from SRC’s patient outcomes databases to support accreditation program development, establish best practices and provide performance feedback to all SRC participants. 

Ms. Triplet obtained her Bachelor of Science in biology from Southern Arkansas University in Magnolia, Arkansas. She received her Bachelor’s and Master’s Degrees in Nursing from the University of Arkansas for Medical Sciences in Little Rock, Arkansas.

Vickie Poor
Manager, Quality Improvement

Vickie Poor brings over 30 years of experience in office management and customer support as the executive assistant to CEOs, CMOs and CFOs. Prior to joining SRC, she worked in the health care and medical device industries – a cardiovascular company enhancing medical devices with a drug-delivery system and a specialty oncology pharmaceutical company. Before her career as a C-suite support professional, Ms. Poor earned her certification as an electroencephalogy technician.

Since 2014, Ms. Poor has served in various roles within SRC. Her experience and expertise led her to the Quality Improvement team where her activities include quality analytics reporting to designees, assisting participants with SRC’s propriety database BOLD™ and training users on its features and capabilities. Ms. Poor also supports the Clinical Quality and Compliance department in various capacities.

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