Director, Information Services
Teri Burd-Hagwood’s background spans years of operational and development experience for information technology systems encompassing database design, administration, reporting and data analytics. She has managed teams ranging from five to 20 people but focuses on a hands-on and active development process. Ms. Burd-Hagwood develops and administers SRC’s database management systems and oversees all software development activities.
Manager, Software Development
Bill Burd brings nearly 30 years of software development, engineering and programming experience to SRC’s technical team. He is involved in all areas of SRC backend solutions, product development and support to bring best-of-breed products and service to SRC accredited centers and surgeons, as well as support to fellow SRC team members.
Prior to joining SRC, Mr. Burd spent more than 12 years as a software provider in enterprise supply chain management, where he coordinated multinational development teams, created functional technical specifications for new product features and managed implementation of product upgrades. He also gained experience in various coding languages, information technology (IT) team management and product deployment in roles with the City of Austin, as well as privately-held companies.
Mr. Burd graduated from the University of North Carolina at Chapel Hill with a degree in mathematics and obtained advanced IT project management credentials at Austin (Texas) Community College.
Security Officer and Report Designer
As security officer, Josh Bailey is responsible for supporting SRC’s access control and overseeing data transfer. Mr. Bailey also maintains the collection and display of SRC’s report data with an emphasis on accuracy and design. Mr. Bailey holds a Bachelor of Science in business administration from Appalachian State University.
Database Technical Lead and Document Librarian
Nathan Scretching is a software engineer with over 14 years of experience in front and back-end development with an emphasis in enterprise supply chain management and data analysis solutions. As part of the Information Services team, he is responsible for database development and support for SRC’s proprietary software products. Mr. Scretching holds a bachelor’s degree in computer science from Mississippi State University.
Developer Technical Lead
Yates Eldridge supports and maintains SRC’s various proprietary software products. Mr. Eldridge holds a Bachelor of Science degree with majors in computer science and recreational management from Appalachian State University.
Nathan Litts develops and maintains SRC’s various proprietary software products. Mr. Litts graduated from Appalachian State University with a bachelor’s degree in computer science.
Isaac Brooks develops and maintains SRC’s various proprietary software products. Mr. Brooks graduated from Appalachian State University with a bachelor’s degree in computer science where he also obtained a data science certification.
Luke Draper develops and maintains SRC’s various proprietary software products. Mr. Draper graduated from Brigham Young University – Idaho with a Bachelor of Science in Applied Technology and certificates in computer programming, front-end web, and web development. Prior to SRC, Mr. Draper developed software used in concrete 3D printing.
Alex Werner is responsible for quality control and testing of SRC’s various proprietary software products. Mr. Werner graduated from Appalachian State University with a bachelor’s degree in computer science. He is currently enrolled in the computer science graduate program at Appalachian State University.
IT Support Specialist
Andrew Bailey provides technology support for SRC team members. Prior to SRC, Mr. Bailey worked at an IT help desk, repaired mobile devices and provided technical support as a mobile sales representative. At SRC, he maintains and improves the performance of companywide technology including hardware, software, telecommunications, networking solutions and system administration.